How to Be a Successful Woman Entrepreneur in Dentistry and Beyond
March 7, 2025
How to Communicate with Patients and Other Insights from My Guest Spot on The Big Talk with Tricia Brouk
March 18, 2025
Key Takeaways:
- When a patient’s primary etiology is endodontic—like an acute apical abscess—there’s always a chance they can get their bone back—even when the lesion is the size of a golf ball. In fact, growing bone is one of our human superpowers!
- Don’t forget to do your endodontic evaluation and take the time to understand a disease’s primary etiology. If a necrotic pulp is the culprit, then once you clean out the tooth, the bone will regenerate and you can give that pearly white a chance.
- Always be mindful of your patients’ needs and financial situation, and consider ways in which you can give back. A little compassion can go a long way in providing the best possible treatment for patients! Of course as professionals, we deserve to be paid for our hard work. But some days you’ll come across cases or situations where you decide to go above and beyond.
This is one of my all-time favorite tooth stories. It’s about a patient with an acute apical abscess and how she got her bone back. But it’s also a testament to the incredible resilience of the human body—and to the power of a root canal! If you’ve ever doubted endodontics, then you won’t want to skip this tooth story about an acute apical abscess treatment with the power to regrow bone.
A Tale of Childhood Tooth Trauma and an Acute Apical Abscess
A few years ago, a 15-year-old girl walked into my office with her grandmother for an emergency appointment. She had tears rolling down her face—and down her extremely swollen jaw. As someone who has experienced horrible swelling due to a tooth infection, I really felt for her!
While talking to the patient, I learned that she had fallen at the playground and hit her chin back when she was just 9 years old. It had hurt, but because there were no immediate or visible repercussions, her parents had assumed that everything was fine. Unfortunately, you know what they say about assumptions…
Over the next few years, she experienced pain and swelling in the area every so often, but it would go away after a little bit. No cause for concern… right?
By the time she came in to see me, her pain had become too intense to ignore, and her jaw had swollen to the size of a golf ball. I took a few radiographs—and almost fell out of my chair when I saw the results.
As you can see from the radiograph above, the patient had virtually no more bone remaining around her bottom four front teeth. No wonder she was suddenly in so much pain! This is a bonkers amount of bone loss.
It turns out that the impact from the patient’s playground fall had killed the nerves in those teeth. This caused an infection that only got worse and worse over the years, with the bones around the teeth resorbing. The scariest part? It had all happened without the patient feeling a thing. (Until, of course, she felt it big-time.)
Finding the Culprit
I knew right away that this patient was going to require careful attention. Before I did anything else, I completed my standard diagnosis protocol to make sure I made an accurate diagnosis. I found that, surprisingly, the teeth weren’t mobile, and that tooth #25 was extremely tender to percussion. The remaining anterior teeth were also slightly sensitive to percussion, but no teeth responded to cold.
That gave me everything I needed to know to make my diagnosis: Necrotic Pulp with Acute Apical Abscess of tooth #25.
Next, to get an idea of just how bad the lesion was, I took a few additional cone beam images.
Can you believe that those teeth weren’t mobile at all? One wrong move or misplaced bite, and this poor girl could have fractured her mandible.
Treatment of the Acute Apical Abscess
With the acute apical abscess diagnosis in hand, I sat down with the patient and her grandmother to discuss our options: removing the teeth, or attempting to save them. I explained that while removing the teeth may have been the more cost-effective choice in the short term, it would also cause the bone to further atrophy, since it would lose its supportive function. It would be difficult to replace the extracted teeth in the absence of the bone, so the only option to fill in the patient’s smile would be a partial denture. This would have a lifelong impact on her smile, speech, and self-confidence.
With all this in mind, we agreed to perform root canals on all four teeth, with the understanding that surgery might be necessary in the future due to the size of the periapical lesion. So many dentists would condemn these teeth due to that enormous lesion, but lesion size is not a determinant for healing ability or bone regrowth. It just might take longer.
I began emergency treatment right away, starting with a pulpal debridement on tooth #25. I performed an incision and drainage, and prescribed the patient with antibiotics (Clindamycin 300 mg q.i.d). The tooth drained dramatically upon access, and I was able to clean and shape it, place calcium hydroxide in the canal, and temporize it. Then I moved on to the next three teeth. Here’s the post-operative radiograph:
I reviewed the treatment post-operatively with the patient and her grandmother to explain what I was seeing, and I asked them to come in for a follow-up visit in one month. As long as the tooth was dry and no longer draining, I could place the final filling at that time.
She Got Her Bone Back—All of It!
So, how did this acute apical abscess tooth story end? I was able to track down the patient for a 6-month recall, but I lost her after that—her phone number had been disconnected. Here were her 6-month post-op CBCT images,
That wasn’t the end of the story after all, though! Thanks to social media, I ended up reconnecting with the patient over Facebook! I was so invested in her case that I asked her to return for an x-ray and evaluation. Happily, she agreed, and a full two years after the initial treatment, here’s what I saw
I mean look how much bone she has! And she still has room to grow more. A lesion like this will take several years to fully regenerate and mature.
Compassion is the Key to Saving Teeth
I love to share this case because it always shocks people. Nine out of ten dentists would have advised extraction in this situation. But when the patient’s primary etiology is endodontic, there’s always a chance they can get their bone back—no matter how large the lesion is. In fact, growing bone is our superpower as humans!
To my knowledge, the patient had no other dental procedures done in the area in the intervening time. Her bone regrew all on its own. Isn’t that amazing? Endodontics is freaking magic.
One lesson to take away from this acute apical abscess case is not to forget to do your cold test and take the time to understand the disease’s primary etiology. If a necrotic pulp is the culprit, then once you clean out the tooth, the bone will regenerate and you can give those teeth a chance.
An even more important takeaway, though, is that you should always be mindful of your patients’ needs and financial situation. Some people might think that I treated all four teeth to get more money out of the patient, but here’s the part I didn’t mention before: When I presented my treatment plan to the patient and her grandmother, they were ready to walk out the door due to the cost. They had no money at all, but I knew I couldn’t let this girl leave my office without care. So, I performed the treatment for free. I didn’t earn a cent!
I don’t say this to put myself on a pedestal, but to point out how important empathy and compassion are in endodontics—and in any type of medical practice. I saw my own story in hers, and I felt so strongly that I needed to help her. Of course as professionals, we deserve to be paid for our hard work. But some days you just come across cases where you decide to make an exception. A little compassion can go a long way in providing the best possible treatment for patients!
– Sonia
37 Comments
Amazing case Dr chopra. Thanks for sharing. A lot to be learned from a case like this.
Amazing case, love the happy ending! Fairy tales can come true – even in ENDO!
Love that facebook – going above and beyond!!!!
Thanks for sharing dr copra.
I’m a gp from indonesia.
I want to know about bone regeneration. Is there any relation with the age of patient?
Thanks for reading Jihan. There’s no relation for bone regeneration with age, but a definite relation with bacteria!!
Wow, what a great case! I’m glad you were able to get a follow up radiograph. Thanks for sharing this.
My pleasure! Thanks for reading more!
-Sonia
Everything is very opеn with а really cⅼear description of the challenges.
It was really informative. Your website is ᥙseful.
Thankѕ for sharing!
Thank you! -Sonia
Really appreciate your compassion for that patient! May Lord reward you with the best for your kind heart! 💕
Thanks very much, Meena!
-Sonia
I appreciate that, Hina. Thank you.
-Sonia
wow!! coming from India i know when such patient’s walk in who can’t pay can get very tricky. fantastic outcome of the case. we should believe in the power of healing
Thank you so much, and I completely agree about the power of healing!
-Sonia
I saw your post on Instagram and has to come see this case on your blog. Amazing case! Thanks for sharing!!
Nice work Sonia. I’m using some of your tricks and methods from your E School.
I’m heading to IDEA for a four day
Mini residency w Dr John West
Next week
This was one of the great lessons from E-school!! I two separate patients recently with PARL that I cold tested to better understand the true etiology. One had another response to cold and the other no response! I was able to explain why RCT would help her and save her tooth. Although she still opted for extraction purely because she didn’t like that it was a little loose, it was a great teaching time for my assistants! Now they also better understand how to explain this to patients!
I **had** two
One had **a normal** response
i had similiar case, looked like #23-25 totally involved, nothing in front tested + pulp test. I took chance on #24 being a cuprit and did endo. Later #23, 25 tested + and bone reformed nicely around each one……no 3 D x-ray capability…..
Superb results ma’am….
Wow, incredible results. Cannot believe bone healing with that big lesion. Thanks for sharing
That is amazing result.
I had a same kind of case last week. Patient is 34 yrs old, had grade 1 mobility on lower central incisors, pain, numbness in chin area. She is a grinder as well and doesnt have occlusal splint. Diagnosis was necrotic pulp and acute apical abscess.
She wears lower removable orthodontic retainer. Should I do splinting or make her fixed lingual retainer for stabilization of mobile teeth? I recommended occlusal splint as well.
Thanks Dr.
Thank you for reading! It’s one of favorite cases!
-Sonia
I am so happy you are implementing the tips! I hope to see in you my live course one day!
-Sonia
I love that this information is transferring over to your team. That will have an even bigger impact!
-Sonia
I actually was going to do one tooth in this case and see how it healed and go from there, but compliance was a huge issue with this patient. So, I felt that it was best to do what I could at that time. I am so happy your case was successful.
-Sonia
Thank you so much!
-Sonia
It’s the power of the root canal.
-Sonia
I think after treatment you will see that the mobility will decrease. Once that bone starts to fill back in it will tighten up!
-Sonia
I love everything you do Dr. Chopra!! You inspire us to do better dentistry and better service to our communities. Amazing case and amazing job!! ♥️
Maria,
Thank you so much!
-Sonia
Thanks so much for sharing this awesome case. You are an amazing endodontist and a great person. I appreciate you sharing your knowledge and experience with us.
This is unbelievable. Thank you for sharing this.
I’m so glad you found it helpful, Vikram.
Amazing result! I always love your compassion for saving teeth! I have a question about the use of 300mg clindamycin. I’m kind of afraid to prescribe it for patients allergic to penicillin due to the increased risk of C. diff infection. Did you decide to give it due to the size of the abscess? Thank you so much for helping us learn!
I have gotten more C. diff. with Amoxicillin in my career. I never prescribe an AB without a probiotic. And I make sure to have my patients watch their stool while they are on any antibiotic. If they notice a change in their stool and they are feeling better, they do not have to finish the course — I tell them to stop.
Dr. Sonia,
Can you please let me know your favorite probiotics that you normally prescribe with the antibiotics?
Thank you again for your help!
Hi Anh, my favorite is saccharomyces boulardi!