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May 19, 2025
How Anxiety in Dental Patients Impacts Dentists
May 20, 2025Key Takeaways:
- Whether a literal downpour or a metaphorical one, storms can feel chaotic, unpredictable, and frightening. But through their destruction, they also reveal the cracks in our foundation, providing us with the best possible growth opportunities and showing us the importance of resilience in leadership.
- When I went through my own earth-shattering storm at my practice, I realized just how much I had been relying on one person to keep my business running, as well as how little visibility I had into the health of my practice. It exposed a lack of systems, structure, and vision that rocked my sense of judgment and made me question everything. But it also helped me identify where my blind spots were and take steps toward filling in the gaps.
- Storms can be the beginning of a stronger and more self-aware kind of leadership, as long as you equip yourself with the right strategies. I recommend keeping yourself grounded by staying present, communicating clearly, and protecting your peace, no matter the cost.
Whether a literal downpour or a metaphorical one, storms have a way of demanding our full attention. They can feel chaotic, unpredictable, and even downright frightening, stripping away our sense of stability and forcing us to sit in extreme discomfort. In that moment, it’s hard to focus on anything but the destruction: what’s breaking, what’s shifting, and what’s no longer in our control.
But the truth is that storms don’t just destroy. They clear, they cleanse, they reveal the cracks in our foundation. And they strip away what no longer serves, making space for new roots to grow and allow for our expansion as individuals.
And leadership? Leadership is forged in the middle of that mess.
Being a strong leader isn’t about trying to dodge the storm or pretending it’s sunny when it’s not. It’s about stepping into it with presence, owning your role in the chaos, and emerging on the other side with more clarity, resilience, and wisdom than you had before. In fact, the very best leaders aren’t the ones who’ve never faced a storm, but the ones who’ve faced dozens and learned something from the experience each and every time.
So today, I’m heading right into the “eye of the storm,” so to speak, by talking about one of the most difficult moments in my professional life and what it taught me about the importance of resilience in leadership.
The Storm That Shook Everything
I’ll never forget the day that one of the worst storms of my life rolled in.
I had just found out I was pregnant with my second child—a moment that should’ve been filled with joy and celebration. But before I even had the chance to fully process the news, two out of my three employees gave their notice the very same day. One of them was someone I had considered family. I truly thought she was my ride-or-die. So her resignation hit like a betrayal I never saw coming.
At that moment, I wasn’t just dealing with morning sickness—I was physically sick to my stomach with stress, fear, and heartbreak. To make matters worse, I had just signed on a second doctor to join the practice. Yet instead of expanding, I found myself scrambling with only one team member left: Michelle, my clinical assistant.
Suffering the loss of two employees during a period that should’ve been about personal and professional growth was bad enough to deal with as a leader. But I wasn’t the only one who was impacted. As my only remaining employee, Michelle had to take on way more than she bargained for. Even though it was way outside of her comfort zone, she was forced to manage the front office while continuing to carry out her clinical duties. She was basically wearing all the hats just to help me keep the practice afloat—a damn hero in my book!

We were exhausted. We were stretched thin. But we kept going, because even though I didn’t understand how to lead us through the storm, I understood the importance of resilience in leadership. Michelle needed me, and my family needed me, so I had to find a way to get through the chaos.
A Blessing in Disguise
As difficult as the experience was, it turned out that losing that employee—the one I thought had been in it for the long haul—was the best possible thing that could have happened.
After she left, I discovered that she had been mismanaging funds and basically letting me do dentistry for free. Without knowing it, I had entrusted my practice to the wrong person, and without a clear cut vision or proper systems in place, I was left with almost nothing when she walked away.
But here’s the kicker: Had she not quit, things would have kept going exactly as they were. I would’ve kept relying on a single person instead of empowering my team; I would’ve continued avoiding the tough conversations; and I would’ve stayed in that state of “good enough” instead of growing into the leader I needed to become.

That storm—what felt like the worst day of my professional life—was actually a blessing in disguise. Because it forced me to reset. To change course. To rethink everything I thought I knew. Talk about resilient leadership lessons, right?
And once the rubble was cleared and the foundation was laid bare, I started to rebuild. I began putting consistent and repeatable systems in place, investing in the development of my existing team (Michelle!) and hiring again. Now, some of those hires were a great fit, and some of them weren’t. We can’t get it right every time! But never again was I afraid of losing someone, because the most important thing the storm had taught me was that when something falls apart, it’s because something better is waiting for me.
Why Resilience is Important in Leadership
One of the greatest gifts a storm can give you—once you’re done wiping the rain from your eyes—is clarity.
When everything’s running smoothly, it’s easy to coast. We trust that people are doing their jobs and assume the systems are working. We don’t question the day-to-day because we’re just trying to stay afloat and get through the week. But a storm doesn’t let you stay comfortable. It rips the roof off and shows you exactly what’s been going on underneath.
For me, that earth-shattering storm revealed just how much I had been relying on one person to keep my business running—and how little visibility I had into the actual health of my practice. It exposed the fact that I didn’t have systems, structure, or a clear vision for where we were going. And it forced me to finally see that someone I trusted implicitly wasn’t as aligned—or as honest—as I believed.
That was painful. It rocked my sense of judgment. It made me question everything. But it also made me pay attention. I began asking better questions, identifying where my blind spots were, and taking steps toward filling in the gaps and strengthening the foundation of both my practice and my leadership. This drive to keep moving forward even when it felt like the world was against me made me truly understand why resilience is so important in leadership.
In the end, storms don’t weaken leaders. They sharpen them. And if my story is proof of anything, it’s that sometimes you need a storm to wake you the f*** up!
How to Lead Through the Storm (Without Losing Yourself)
When you’re in the thick of it—people quitting, systems breaking, trust crumbling—it’s easy to feel like you’re failing. But as we’ve seen, storms are not the end of your leadership. They’re the beginning of a stronger, more self-aware version of it.
Thanks to some hard-learned resilient leadership lessons, here are some of the strategies I recommend to keep yourself grounded, clear, and ready for whatever weather comes your way:
- Don’t panic—get present. When the storm hits, your first instinct might be to scramble. But leadership doesn’t come from panic—it comes from presence. Take a deep breath, zoom out, and gather information before jumping into action. Your calm will become everyone else’s calm.
- Communicate more than you think you need to. Silence breeds fear, and fear breeds assumptions. Whether it’s your team, your patients, or other dentists—keep them in the loop. Be honest about what’s going on, even if you don’t have all the answers yet. People can handle the truth. What they can’t handle is uncertainty.
- Let people surprise you. When I had no choice but to ask Michelle to step into roles she didn’t love, she still showed up with grit and heart. Storms reveal hidden strengths—not just in you, but in your team. Trust that the right people will rise when given the chance.
- Don’t wait for the perfect hire—hire for fit. You won’t always find the “perfect” person with the perfect resumé. But you can find someone who’s aligned with your practice vision and values, ready to grow, and open to being part of something bigger. Storms taught me to hire for heart, not just skill.
- Build systems that don’t rely on superheroes. No one person should be holding all the keys to your business. Period. Whether it’s scheduling, billing, or communication, make sure there’s documentation, delegation, and backup. Storms exposed my gaps, but now, I run a practice that’s resilient, not reliant.
- Redefine loyalty. Just because someone feels like family doesn’t mean they’re aligned with your vision. And someone brand new might just be your next superstar. Loyalty matters—but not at the expense of growth, boundaries, or business health.
- Protect your peace like it’s part of your job—because it is. Storms will test you, which is why resilience is so important in leadership. Your team will look to you and your patients will still need you even when you’re surrounded by chaos. So your peace of mind isn’t optional—it’s a leadership tool. Find what grounds you (for me, it was defining my vision and reconnecting with my why) and make it non-negotiable.
- Remember that what’s falling apart might be falling into place. It’s easy to mourn what’s leaving. But trust that what’s on the other side of the storm is often something stronger, more aligned, and more beautiful than you could have ever imagined for yourself!
Leaders are Learners First
Every storm I’ve weathered has taught me something new about who I am, how I lead, and what I value.
Never forget: Leaders are learners first!
You’re not expected to have it all figured out. You’re expected to show up, stay open, and be willing to evolve, again and again. That’s where real leadership lives—not in the titles or the years of experience, but in your ability to pause, reflect, and rise stronger with every challenge you face.
If you’re in a storm right now—whether it’s burnout, a broken system, or a team that just doesn’t feel aligned, know that you’re not alone. And you don’t have to rebuild blindly like I once did! Instead, I invite you to join the waitlist for Heal Your Practice, a vision-to-actualization course designed for practice owners who are ready to lead with clarity, confidence, and intention. Whether you’re starting from scratch or simply ready for a reset, the course is packed with the mindset shifts, systems, and strategies you’ll need to navigate any storm and transform your practice into one you truly love.
– Sonia



